Shipping policy

Courier Charges

North Island - $9.90 + GST

South Island - $15.90 + GST

Inclusive of GST.

During weekdays only. 

Please note, as much as we try, delivery time frames are not guaranteed due to courier, ferries and weather conditions are outside our control. We are unable to deliver to the Chatham Islands.

Delivery

We will use our best endeavours to fulfil any orders but may cancel any order relating to any goods which, in our opinion, it is impractical or uneconomical to continue to produce or supply. We will use our best endeavours to make delivery at any time specified in an order (if a time is specified) but will not be responsible for any loss or damage sustained by you or any person, by reason of any delay in delivery or any failure to fulfil an order or make delivery, howsoever caused.

All claims for items not received but shown as dispatched on the paperwork enclosed with your order must be advised immediately on receipt of goods and advised in writing as per our refund policy.

Cancellation

If after placing an order with us, you cancel any goods prior to delivery, we may invoice you for all direct and indirect costs incurred by us to the date you notify cancellation.

Warranty

We endeavor to ensure that all goods sold are free from defects in materials and workmanship.  We shall have no responsibility for any damage resulting from defective goods, misuse or abuse of goods or from negligence or malpractice.

Risk and Title

Unless otherwise agreed in writing and signed by one of our duly authorised representatives, ownership in the goods shall not pass to you until you have discharged all outstanding indebtedness to us. If payment is overdue we may recover the goods or any part of them and may enter upon your premises for this purpose. Should the goods purchased from us be sold by the purchaser prior to payment the proceeds of that sale (insofar as they do not exceed the amount of indebtedness) shall also be our property and be held on trust by the purchaser on our behalf.  Payment shall become overdue immediately upon commencement of any act or proceeding in which your solvency is involved.

** additional/extra charge over and above the initial North Island or South Island courier charge.