Customer Enquiries

If you have any questions regarding your order, please refer to your order confirmation, tax invoice, or courier tracking number in the first instance. Alternatively, you can contact us via the Contact Us webform on the NZMedSupplies website.

All enquiries submitted through the website will receive a response within 24–48 business hours.

Order Cancellations

Please order carefully. Once an order has been processed and dispatched, we cannot guarantee that requests to cancel or amend an order can be actioned in time. While we will do our best to assist, orders may already have been packed and dispatched before we receive or respond to your enquiry.

Thank you for choosing NZMedSupplies.